ENGAGEMENT

Keep every contact interaction in one secure place with unlimited logging of meetings, calls, emails, visits and more. Teams can pick up work quickly because full histories show who did what and when, support follow‑ups and reveal patterns early.

ENGAGEMENT

All the features of MESSAGING plus

One place for history: All interactions are saved under each contact’s record so you can see past activity quickly. There are no limits on how many engagements can be recorded.
What you can log: Meetings, phone calls, emails, home visits, drop‑ins and any other contact.
Supports team and organisational continuity: New or covering staff can read the history and continue work without gaps.
See who did what: Logs include who made the contact and when, supporting clear responsibility.
Spot problems early: Regular logging helps you identify patterns or issues before they worsen.
Create engagement follow‑ups: Keeps tasks organised so follow‑ups happen on time and nothing is missed.
Link engagements: Link related entries to build a more complete picture of ongoing work.
Privacy controls: Sensitive entries can be password protected. Secondary encryption provides an additional ten fully customisable fields for highly sensitive information, locked with a keycode for authorised access only.
Use as evidence: Logs show actions taken and decisions made and can be used as evidence to resolve disputes, providing an auditable, timestamped record of who did what, when and why.
Helpful for funding: Provide proof of ongoing work when applying for grants or reporting to funders.